The Community Connect Software Suite
Mobility, Community Engagement, and Sales at your Fingertips.
MobileYour Community Face to Face
OfficeCustomer and Staff Management
KioskCustomer Information with Ease
We've built a complete software solution for administering very large (or smaller) community centers. This customer-centric software provides for the management, engagement and sales for memberships, classes, activities and events that make your center tick.
Services
Some of the features included in Community ConnectNew Applications
Community Connect will be a brand new solution with all new interfaces and workflows. The focus of all of the new applications is the customer.
Continuous Improvements
Even though everything will be new doesn't mean we stop there. Each application will continue to grow and improve to meet the needs of your customers by offering new opportunities to grow and engage.
More Mobile
Given the use of smart phones and tablets, an all new CC Mobile application will be created to allow staff to interact with the customers on the floor rather than the counter. Let's meet them in their space, not ours.
Robust Communication
This will include additional Text and Emails to your customers for reminders, up-sells, complet checkouts, facility notifications. It will also include a new “To-Do” feature throughout the CC solution to create tasks to ensure customer needs are met.
Easier Purchases
Customers will be able to make purchases using the credit cards, punch cards or gift cards they have associated with their account. No need to carry your wallet with you. Customers can even define a credit card or gift card for a child to make purchases via their account.
Moving to the Cloud
This allows for a single production, beta and alpha site that all territories share. This would reduce deployment delays and add redundancy to ensure up-time.
Micro-Updates
Large initiatives will continue to deploy every 3-6 months, but smaller "micro-updates" to fix any issues and make smaller changes would happen every month, week or even days.
No Sync
Large initiatives will continue to deploy every 3-6 months, but smaller "micro-updates" to fix any issues and make smaller changes would happen every month, week or even days.
Training & Support
Devnext would ensure that all users have an understanding of the Community Connect solution. This would be done via training sessions as well as help and knowledge base built into the solutions.